Hello HN. If your company subscribes to SaaS services, you are probably all too familiar with the dreaded 5% uplift during the annual renewal of a SaaS contract. “Uplift” is a euphemistic term that obscures what is actually happening: a price increase. This vendor favorite word of uplift makes the change sound positive or value-enhancing when, from the customer’s perspective, it simply means paying more. The vendor lock-in is a real trap with limited recourse. How do you deal with it?
Comments URL: https://news.ycombinator.com/item?id=49494291
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